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Quality Policy Statement |
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"Quality is the responsibility of everyone in the organisation"
Tracey Glew Managing Director
The Preparation Group is committed to quality, integrity and professionalism in every thing we do.
Our aim is to achieve:
-> Commitment and expertise of our staff
-> Consistently meeting and exceeding our customers requirements
-> Continual improvement of the processes through which we deliver our products and services
-> Excellence of our customer service and products
-> To provide our dedicated teams with appropriate training and the necessary tools to enable them to fully support our quality philosophy
Our success measured by:
-> Customer satisfaction
-> Efficient operational processes
-> Increased market share and continuous growth
-> The commitment and loyalty of our team to provide the best positive service
Our aim is to provide high quality products and services coupled with accurate honest standards of advice, instruction and after sales service to our customers.
ISO 9002
The Preparation Group and its subsidiary companies takes the responsibilities seriously, from the sourcing of raw materials and suppliers to effect our activities and products may have on the environment, we work tirelessly to ensure that quality runs through everything we do.
We are committed to the ISO 9002 standard which means we have implemented rigid manufacturing, quality management and environmental standards identified by the ISO "The International Standards Organisation".
In addition to periodic inspections and audits relevant to ISO we have a policy that stringent tests are carried out for additional reassurance to you.
All manufacturing equipment is fully tested and subjected to trials.
Our continuous investment in the training of our personnel is paramount to ensure customer confidence.
Tracey Glew
Managing Director
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